At SasEcom, we value your satisfaction and strive to ensure you are happy with your purchase. If you are not fully satisfied with your order, this Return Policy outlines the conditions and process for returning products.

1. Eligibility for Returns

We accept returns under the following conditions:

• Items must be returned within 7 days of delivery.

• Products must be unused, unworn, unwashed, and in their original packaging with all tags and labels attached.

• Proof of purchase (order number, receipt, or invoice) is required.

2. Return Process

To initiate a return:

1. Contact our customer support at info@sasecom.in with your order details.

2. Our team will review your request and provide a Return Authorization along with instructions for returning the product.

3. Ship the product to the return address provided by our team.

Note: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect product sent by us.

3. Refunds

• Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

• Approved refunds will be credited within 7–10 business days to your original payment method.

• Shipping charges are non-refundable, except in cases of faulty or incorrect items.

4. Exchanges

• Exchange products are delivered within 4–5 business days.

5. Damaged or Defective Items

• If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery.

• Include photographs of the product and packaging for verification.

• Replacement products are delivered within 4–5 business days.

6. Contact Us

For return or exchange assistance, please contact:

Email: info@sasecom.in